Support

We're here to help.

Reach the team directly, or find your answer below. We read every message.

Email us

The fastest way to reach the team. Tell us your account email and what's happening, and we'll get back to you.

[email protected]
Join the community

Ask questions, share setups, and hear about what's shipping next alongside other traders and the team.

Open Discord

Common questions

How do I get my trades in?

Connect a broker or prop account from Settings, or import a CSV or statement. Your fills flow in automatically and your stats build from there.

How do I manage my membership?

Memberships are handled from your account on the web, under Settings. You can change or cancel your plan any time and keep access through the end of the period.

Is my data private?

Yes. We never sell your data, and it is never used to train AI models. You can export or delete everything on demand.

Looking for our Privacy Policy or Terms? They're one tap away.
Support | TradeDNA