1. Delete your account online

You do not need the Android app. Sign in to TradeDNA on the web, open Settings, then Account, and choose Delete account. You will be asked to type your handle and acknowledge any active store subscription before deletion can continue.

Open account settings. A successful request signs you out and returns you to the TradeDNA home page.

2. If you cannot sign in

Email [email protected] from the address on your account and ask for account deletion. We will verify ownership before processing the request.

3. Data that is deleted

Your TradeDNA account and profile.
Trades, fills, balances, journal entries, plans, playbooks, reports, and coaching history.
Broker connections, encrypted connection credentials, preferences, attachments, and notification registrations.
Direct identifiers held by the service providers that process this account data for TradeDNA.

4. Timing and limited retention

Account content is removed within 30 days of the deletion request.
Backups roll off within 60 days.
Minimum purchase and transaction records may be retained while a subscription is active and generally for up to seven years after the last related transaction for accounting, refunds, fraud prevention, and legal obligations. These records are pseudonymous and do not include your email, trades, journal, or broker connections.
De-identified aggregate analytics may be retained indefinitely.
A legal hold may extend retention only where required by law.

5. Cancel store subscriptions separately

Deleting your TradeDNA account does not cancel a Google Play or App Store subscription. Cancel any active store subscription first to stop future renewals.